AUDIT COMMUNICATION

Audit communication is a evaluation that done by deep about communication process and components, in interpersonal, work group, organization, or even mass.

And audit communication has following purpose, decided overload or under load. Judge information quality. Measure relations quality. Recognize the potential web. Identified Bottlenecks. Draw the patterns, climate, and culture of communication. Give recommendation to change company communication system.
Audit communication is better to do in this following time. First, if there is some program that lost it’s credibility. Then, if there is a need evaluation for a program. Then, if organization change is planned. And also if there is a worry between employers, and communication channel didn’t function much. And the last if there is some gossip that become controversy.
In audit of communication, there is 7 technique and method to be done. Interview, self-completion questionnaire, group discussion, Network analysis, communication diary, monitoring, critical incident technique.
And there is also some aspect that we need to think in audit of communication. That aspects is, the condition of communicator and communicant. Media / communication channel. Message / Information. Feedback. Communication environment ( time, place, structure, climate, etc )